Playing it safe during Coronavirus

This information was last updated on the 1st May 2021 to reflect latest changes
Please get in touch if you have any concerns

Here are just some of the things we’re doing to ensure a safe visit to Clue HQ.

Rules for Households

The household rules have now been removed. Group sizes are only limited by how many guests are allowed in each game. For teambuilding we can do big groups across multiple rooms/multiple activities

Masks

Face coverings are no longer a legal requirement but are recommended in enclosed places and particularly if you are in mixed groups (friends and colleagues for example) you may want to consider wearing. Our staff will continue to wear masks. It is up to your discretion to make a decision regarding the wearing of masks for you and your group both in the communal areas such as reception and in the rooms.

Book in advance

Book in advance

All groups are required to book in advance and only arrive about 10 minutes before their game. All payments for the games should be settled online or over the phone prior to your visit.

Ill/Sick? Please Stay Away

Please don’t travel if your showing any of the known symtoms of Covid 19 (NHS Website). Just get in touch with us and we’ll re-arrange your game for no charge. Also if you or somebody from your group have been pinged by NHS app or contacted by a contact tracer to quarantine then let us know in advance of your booking to be rearranged.

Team Illness

All guests and team members at Clue HQ will have a non-contact temperature check prior to entering the property. Those with higher temperature will be given 10 minutes to rest and go through another check. If their temperature is still high, they and their party will be unable to play. We will move your game to another date free of charge.

Temperature Checks

Temperature checks are no longer required to enter our premises. However, please do not visit if you have any Covid 19 symptoms.

Staggered Starts

We’ve staggered our time slots, so please arrive exactly at your start time. This will mean avoiding other groups. You may need to wait outside until reception is clear. We may change this back to standardized start times in future.

Handwashing

Hand sanitizer will be available in reception and in all our rooms. We also have hand washing facilities available in the nearby toilets.

Book in advance

Book in advance

All groups are required to book in advance and only arrive exactly at the start time. All payments for the games should be settled online or over the phone prior to your visit. If payments are required, please use contactless if possible.

Cleaning

Cleaning remains a high priority for our team and takes place daily. We have a portable fogger with high grade cleaning that is Covid resistance which we can spray on surfaces.

Social Distancing

On the 19th July 2021, The social distancing rules have been relaxed.

Smoke Effects

We do not currently operate any smoke effects

Please get in touch with us either at our head office or the individual location if you have any questions. We look forward to you escaping to us soon!