Playing it safe during Coronavirus

This information was last updated on the 12th September 2020 to reflect latest changes being implemented from 14th September 2020
Please get in touch if you have any concerns

Here are just some of the things we’re doing to ensure a safe visit to Clue HQ.

It’s important to read them prior to booking, as we are operating stricly within these guidelines for the safety of you, other players, and our team.e

The “Rule of 6”

We are following the government’s ‘Rule of 6’ which means groups of up to 6 can play, regardless of household.

In addition our Sacrifice Game has two separate identical rooms and can be played either on one side or both (in vs or more co-operative mode) with a maximum of 10 players. Where more than one household involved both groups of up to 5 will be kept separate before and after the game.

Larger groups (eg. corporates) can now play thanks to the ‘Rule of 6’ rule. Each group will be invited into the site individually, and teams must not form larger groups inside.

Groups larger than 6 can also play in 1 game as long as they are from 1 household/support bubble.

Masks

Face coverings must be worn by our team members and playing guests. Where a team member or guest cannot use a face covering due to breathing difficulties, they are advised to use a visor type covering instead. These must be worn for the entire visit to Clue HQ. This is a legal requirement. If you do not have face coverings you can add to your booking and any money raised here will go to a Autism charity (Owner's son has autism). We will have a charity box on site too but if need to do on site please bring correct change (£1 per mask).

Book in advance

Book in advance

All groups are required to book in advance and only arrive about 10 minutes before their game and call us from their car. We will have you come down when everything is ready for you. The safety of you and our staff is paramount. All payments for the games should be settled online or over the phone prior to your visit. If payments are required, please use contactless if possible.

Ill/Sick? Please Stay Away

Please don’t travel if your showing any of the known symtoms of Covid 19 (NHS Website). Just get in touch with us and we’ll re-arrange your game for no charge.

Team Illness

All guests and team members at Clue HQ will have a non-contact temperature check prior to entering the property. Those with higher temperature will be given 10 minutes to rest and go through another check. If their temperature is still high, they and their party will be unable to play. We will move your game to another date free of charge.

Temperature Checks

All groups are required to book in advance and only arrive exactly at the start time. All payments for the games should be settled online or over the phone prior to your visit. If payments are required, please use contactless if possible.

Staggered Starts

We’ve staggerd our timeslots, so please arrive exactly at your start time. This will mean avoiding other groups. You may need to wait outside until reception is clear.

Handwashing

You’ll be asked to sanitise or wash your hands before and after your game. Our toilets will remain open to guests, and will recieve more intense cleaning between each time slot.

Book in advance

Book in advance

All groups are required to book in advance and only arrive exactly at the start time. All payments for the games should be settled online or over the phone prior to your visit. If payments are required, please use contactless if possible.

Cleaning

All cleaning has been increased. In particular hourly cleaning of touch points such as door handles etc. Inside the game will be cleaned thoroughly between groups with 70% alcohol wipes or antiviral disinfectant. Our new game times have allowed for additional time for team members to carry out additional cleaning measures.

Social Distancing

Our team will stay at least 2m away where possible, and procedures have been put in place to allow for 1m+ where necessary. Briefings will be at a safe distance, but we’ve also introduced a new rules briefing video to minimise time with games hosts. At the end of the game, you may be asked to wait in the room until the reception area is free.

Smoke Effects

All smoke effects in our games have been temporarily turned off.

Please get in touch with us either at our head office or the individual location if you have any questions. We look forward to you escaping to us soon!